e-Gov
About e-Gov platform
The concept describes the idea of the e-Gov communication platform, through which residents will be provided with access to state (ministries, offices, agencies) electronic services.
The main purpose of the solution is to provide residents with the possibility to submit documents in electronic form signed trusted citizen signature. To enable this, the solution must ensure that two overarching processes are implemented:
- Create a Trusted Citizen Signature
- Submission of documents in electronic form directly by the resident or via the Operator with the use of the previously generated Trusted Citizen Signature
e-Gov platform is responsible for:
- Setting up resident accounts
- Verification of the identity of residents
- Trusted Citizen Signature Generation and Storage
- Submission of applications/documents
- Signing applications/documents with an electronic signature secured m.in. verification of biometric characteristics (signature model, fingerprint)
- Communication on the exchange of documents with the “central system”
- Automatic generation of requests/documents confirmations
Advantages of the e-Gov system
- Government closer to citizens
- Wider and easier access to public services for residents
- Reducing the time it takes to submit/send documents to public institutions
- Undeniable and secure identity of the person submitting the document
- Allow “illiterate” people to sign documents – fingerprint
- Platform availability on different devices (computers, tablets, smartphones)
- Expandable with additional electronic services for residents
- History of electronic communication of the resident with public administrations
